What is the lifetime value of a loyal customer? You want people who buy from your company over and over. Figuring out the magic formula that makes them raving fans willing to open their pocketbook requires a lot of foresight and attention to the customer experience (CX), though.Read More
Starting a small business is an exciting venture, but it also comes with many challenges. If you’re not already familiar with accounting and business law, the early stages of starting a business can be stressful. Thankfully, there are resources at the federal, state, and community levels to help you get started. Read on for tips to make your start-up journey as smooth as possible.
As a small business owner, you already know that you have to spend money to make money or Things You Shouldn’t Spend Money On As A Small Business. But before you go all in and start writing checks, it’s wise to get to know what you should and should not be spending on. Sometimes, what you don’t buy has the biggest impact on your overall profitability. Olive Group presents some tips you need to keep in mind.